Newcastle Theatre Royal has once again been nominated as ‘The UK’s Most Welcoming Theatre’ as part of a major industry competition.  Public voting opens  7 August at 12 noon and the famous venue is calling out to all its loyal fans, audiences and supporters to show their love, and help it secure the coveted title!

 One member of the audience recently said to us “I’m really happy with the brilliant customer service from Theatre Royal today. Please tell your manager. The staff from the security to the people that show you your seat to the ice cream sellers all lovely.”

The UK Theatre Awards are the only nationwide awards to honour achievement in regional theatre throughout the UK.  Over 170 theatres of all sizes from across the country enter this award, which is voted for entirely by the public.  Voting opens at midday today and votes can be cast at:  Voting will close after six weeks at 12pm on 18 September 2018. 

Another customer told us “I had a number of queries and was booking for several shows- and a bit vague about dates!  Laura was so helpful, patient and a great ambassador for Our Theatre Royal!”

The overall winner of the ‘UK’s Most Welcoming Theatre’ Award will be announced at the annual UK Theatre Awards ceremony at London’s historic Guildhall, a magnificent medieval Grade 1 listed landmark building situated in the City of London, on Sunday 14 October 2018.

We share all our feedback with the team: “I would like to say a big Thank you to all your staff for their attentiveness and help. As a new wheelchair user I find attending public events difficult at times but I was treated with respect by all”

Philip Bernays, Newcastle Theatre Royal chief executive said:  “We are excited to be in the running for this competition once again.  Being ‘welcoming’ is fundamental to us, making sure all our audiences have a great night out.  We have an extremely hardworking team who will always go that extra mile to make customers and theatre companies feel at home and ensure they have a great experience from the moment they walk through our doors.  It would be a real honour for them to win this award – please vote for us!

Not forgetting the actors, we aim to be just as welcoming backstage:  “A big thank you to you and your team for making us feel so welcome last week. Everyone loved performing at the Theatre Royal and they really enjoyed their time in Newcastle.

Voters also have the option of entering a prize draw to win up to £250 worth of Theatre Tokens. Winners (first, second and third place) will receive one prize of Theatre Tokens worth either £250, £100 or £50.

If anyone is in difficulty, our team are there to help: “I would be most grateful if you could forward warm felt thanks to all of your staff, who helped me last night when I became ill. Their professionalism and knowledge under the circumstances was amazing”Voting opens at midday today and votes can be cast at:  Voting will close after six weeks at 12pm on 18 September 2018.